Invoice Terms & Conditions | thetekdepartment

Terms of Service between Client and The Tek Department, LLC for Invoices:

Invoice Terms of Service between Client and The Tek Department, LLC

The Tek Department Voice Over IP Terms and Conditions Document applies as well to this Invoice.

The Tek Department may adjust the price of products and/or services to include any applicable taxes and/or any change in product shipping costs between the date of order and delivery to the customer. This includes fuel surcharges by freight carriers, promotional products, specials, sales or vendor promotions. The pricing provided by The Tek Department includes a cash discount. By providing credit card information, you agree to a 3.7% Credit card surcharge, and you authorize The Tek Department to charge the amount listed above, including any remaining additional materials and time accrued in this project not paid at completion.

The Tek Department retains title and ownership to all goods sold according to this document until the entire invoice for all such goods and labor to install such goods has been paid in full, without regard to any partial payment by or any credit due to the client. Client hereby grants permission for the removal of said hardware/software in the absence of full payment (Labor and Hardware/software). Client hereby agrees and accepts that due to non-payment of any portion of said invoice for hardware, or labor to install said hardware, services, computer accounts, logins, networking or other items can be disconnected, locked, disabled (remotely or Physically) until payment is received in full. Client agrees to not hold The Tek Department liable for any damages, of any kind, for deactivating any services, computer accounts, logins or networking services due to non-payment. Client also agrees that the Tek Department can withhold account numbers, phone numbers, passcodes, PIN's, etc. for any invoiced equipment or service until the invoice in question is paid in full. Client agrees that removal of said product does not alleviate them from legal action by the Tek Department to recoup both the cost of the hardware removed and any labor incurred to install and de-install the hardware. Client is also responsible for the cost of all non-returnable software, licensing, hardware, restocking fees & shipping costs to return equipment back to providers. Client is responsible for all legal fees to bring suit in case of non-payment. Termination of any agreement between the client and The Tek Department in no way relieves the client from any accrued charges and or financial/contractual responsibilities. Client understands that any payments made, with no specific notation as to what invoice said payment is for, agrees that payments will be applied to invoices of The Tek Department's choosing, in no particular order. A 1.5% or $35.00 late fee (whichever is greater) will be added to the full balance of any invoices not paid within 30 days of due date, and thereafter.

Charges not included in this estimate are Trip and Travel Time, Shipping Costs and Sales Tax (if applicable).

30 days’ notice is required for the termination of services provided by The Tek Department. Termination notice does not relieve the client from any accrued charges and or financial/contractual responsibilities. Notice is to be given by verbal communication with Tek Department Management or a certified letter.

While every attempt to include all items necessary for the success of said project and items, unless otherwise noted, any products not specifically listed on this invoice are NOT included. This applies to software licensing fees, hosting fees, maintenance plans, and other necessary software or hardware needed to make the entire system operational. The client is responsible for all software licensing obligations. Also, any labor not listed in the invoice is NOT included, nor should be assumed. This includes troubleshooting labor, Labor utilized for transportation of items or any other support & travel not listed in this estimate. If ceilings are above 14 feet, the customer will be responsible for the cost of rental of a motorized lift scaffolding for installation of cabling, cameras, etc.…

The customer is aware that some of the items sold by the Tek Department are refurbished. These items include, but not limited to computers/servers, networking components, monitors, memory, processors, racks, mounts, etc. All items are checked to be in proper working fashion, cleaned, and upgraded with additional hardware (if applicable). Client agrees that they have been advised of both the positive and negative aspects of refurbished equipment. For all Items to have extended warranty (6+ months from install) a managed services contract from The Tek Department must be in place on all computers in the facility. The initial and extended warranty does not cover acts of God, power issues, physical damage and any other technical personnel working on said equipment that is not with the Tek Department.